According to one study, about 73.4% of employers say that they want to hire someone who has good communication skills, including written skills.
If you are wondering why communication skills are important, there are plenty of reasons for your professional and personal life.
But what are they? And how do you improve them? Keep reading, and we’ll answer all of your questions right here.
Help You in the Workplace
One of the biggest reasons why communication is important is because it will help you in the workplace. Whether you’re applying for jobs or trying to progress in the one you currently have, you have to be good at communicating.
This shows people that you can present your ideas in a cohesive way and that you’ll also listen to people when they present their ideas.
When you’re good at communicating in the workplace, you’ll be able to have good telephone calls, be able to send great emails and get your point across, make friends with your coworkers, and even persuade your teammates to try something on a new project.
Team Building Opportunities
If you are working with a team, you’ll need communication skills to make sure that all of you know what job you’re supposed to do.
If everyone listens to each other’s ideas and proposals, the morale of the team will be boosted a lot higher. This means that the likelihood of success from the team will also be greater.
Being able to communicate with a team that you’re working with can even help you feel good and make you feel like you belong to something bigger than yourself.
Help Career
You need to make a good impression on a potential future boss in order to get a job. If you are able to write up a good resume and then communicate well in person, the hiring manager will definitely be impressed.
If you can communicate well, you’ll have a lot easier of a time working at your job. At your job, you’ll likely have to do things like:
- Talk about issues
- Give directions
- Work as a team
- Interact with other coworkers
- Request direction or information
With all of these tools in your arsenal, you’ll be a lot better off and make good connections in the company as well!
Help Satisfy Customers
If you have to work directly with customers, being good at communicating will help you get across to them and understand what they need.
While you most likely won’t be able to please every customer, understanding where they’re coming from and communicating a decision can really help them. But most importantly, you’ll be able to empathize with them and assure them that this error won’t happen again.
If they feel like they can believe you, they’ll likely come back to purchase that product or service again.
Helps You Learn
Not only will having good communication skills help you with other people, you’ll also help yourself! In fact, it can help you learn.
People learn by communicating and debating with people who have views that are different from their original ones. By having conversations with people and expressing your own opinion, you’ll learn what others think about it. Based on what they say, you may even end up changing your mind!
However, to enjoy this, you have to be good at communicating with them and hearing their side rather than just always looking for an argument or a fight.
Build Trust With Others
When you can say exactly what you’re thinking and listen to others, you show that you can be trustworthy.
When you don’t bash others immediately for their opinion, they realize that they can come to you without fear of being judged. In turn, if you are friends with someone who can communicate well, you might feel like you can trust them more as well!
How to Improve Communication Skills
If you want to enjoy all of these benefits, you’ll have to learn how to work on improving your communication skills.
Thankfully, there are plenty of ways you can do it.
Hire a Coach
Even if you think you’re good at communication, hiring a communication coach can actually be very helpful.
They’ll work through scenarios with you and assess what your strengths and weaknesses are. With that information, they’ll help guide you to becoming the best communicator out there!
Be Empathetic
One way to show that you’re good at communicating is to show empathy.
If someone is telling you something that they’re having a difficult time with, you shouldn’t immediately start talking about how you have a worse problem. Or you had a friend who had the same problem.
Instead, show that you understand how much that situation must suck for them. You could say something like, “I’m sorry; that sounds really tough. Is there anything I can do to help you?”
Paraphrase
To show someone that you’re listening, you can try paraphrasing back what they say. This is a great trick to use when you aren’t sure of exactly what to say.
It also shows that you understand what they’re saying, which will make them feel like you’re actually trying to communicate with them rather than brush them off.
Learn More About Why Communication Skills are Important
These are only a few reasons why communication skills are important, but there are many more reasons!
We know that learning how to communicate well when you struggle with it can be challenging, but there is help out there!
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